Shipping policy

Shipping Policy & Information

Prints are made to order. Please allow 5-7 business days for processing + courier shipping time.

All parcels are sent via Royal Mail or Transglobal Express.

Please note, framed artwork with glass will not be posted. Framed art can be collected in person. Georgie will send original pieces unframed via the post.

U.K. Royal Mail Tracked 48 Hour - £3.98 (free delivery over £65.00)

Europe Royal Mail International Tracked - £9.98 (free delivery over £150)

USA Mainland Royal Mail International Tracked - £16.98 (free delivery over £150)

All other countries Royal Mail International Tracked - £34.98 (free delivery over £150)

Ordering from outside the U.K.?

Your parcel may be subject to import or custom fees when it reaches its destination country and all parcels are sent DDU (Delivery Duties Unpaid). The RECIPIENT is responsible for any import duties and taxes. These charges ARE NOT included in the shipping cost at checkout. Any fees will be charged to you directly before delivery. You may wish to confirm these fees with your local postal system prior to ordering. Georgie Turner Artist can not be held liable for any fee incurred and it is the responsibility of the recipient to cover these.

Damage in transit

Georgie packages her products exceptionally well and has delivered fragile items successfully overseas. If there is clear damage to the outer packaging which has caused damage to the products inside, please:

Contact Georgie directly with a photograph of the damage. Be as clear as you can.

georgie@georgieturnerartist.co.uk

With clear photo evidence, Georgie can then contact the courier and request compensation for the damage. You will either receive a direct replacement of the product or, in the event that the product has sold out, replace it with another item or a gift card.

We kindly ask that you contact Georgie to discuss any damages and not use the review section of the website to contact us about the damage. Please email georgie@georgieturnerartist.co.uk