FAQs

Answers to Your Questions

I only sell my artwork on www.georgieturnerartist.co.uk and through Nova Fine Art Gallery. You may see links to my art on social media, but those links should take you to the above sites. If you see artwork of mine advertised on any other site then stay clear. You will see videos of me producing all my own artwork on social media, knowing that I did hand drawn or paint each original piece. Original pieces and prints all come with a certificate of authenticity which is signed by my own hand.

Any artwork that is on display through Nova Fine Art Gallery can be viewed in person. All artwork sold through my own website cannot - unless you attend some horse & country events which I am exhibiting at throughout the U.K.
If you want to get a feel for how the artwork will look in your own home, you can email me a photo of the space you think it will fit into and I will send you a free mock up.

Yes, you have 30 days to request a return of any original piece, print or homeware item. You cannot return any bespoke artwork. The buyer pays for any returns postage and it must be tracked for items over the value of £50.00. The artwork must be returned in the same condition ready for resale. Please use my free mock up service before purchasing if you are unsure.

All U.K. orders will be sent via Royal Mail 48 hour tracked service.All International orders will be sent either via Royal Mail or Transglobal Express, depending on your location. As I am a small business, please allow 5-7 days for processing and despatch.

For all international orders, original art, prints and bespoke art will be rolled safely in a tube. For U.K. orders, prints will either be sent rolled or flat. Original artwork and bespoke art will also be sent flat and Georgie will be in contact to discuss shipping options with you, as sometimes customers live close enough for hand delivery.

Shipping and tax is calculated at checkout. If you are from outside of the U.K. you may be subject to customs charges. It is the buyers responsibility to pay these customs charges.

Don't worry, a replacement will be sent out to you. Please provide me with clear photos of the damage so I can claim. International orders are insured.

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